Frequently asked questions

General Questions

What is a baby hammock?

A baby hammock is a suspended fabric cradle designed for supervised, daytime use to help soothe babies through gentle movement.

How much weight can the baby hammock hold?

The Lullaburra baby hammock is designed for newborns and young infants under 15kg. Always follow the specific guidelines provided.

Is the baby hammock safe?

When used correctly, for supervised daytime settling only, and according to instructions, a baby hammock can be used safely. It is not designed for overnight or unsupervised sleep.

Can my baby sleep overnight in the hammock?

No. The baby hammock is not intended for overnight sleep or unattended use. Babies should always be transferred to a firm, flat sleep surface for overnight sleep.

Usage & Safety

Do I need to supervise my baby at all times?

Yes. Active adult supervision is required whenever your baby is in the hammock.

Can the hammock help soothe a fussy baby?

Many parents use baby hammocks as a short-term soothing tool during the day. Individual results vary and no sleep outcomes are guaranteed.

Can the hammock be used for naps?

Short, supervised daytime naps may be possible, but babies should always be moved to an approved sleep surface if they fall into a deeper sleep.

Is the motorised motion adjustable?

Yes. The motorised unit allows you to adjust the movement speed within the recommended range.

Does the hammock stop automatically?

The motor includes built-in safety features and timers. Always refer to the instruction manual for exact functionality.

Setup & Space

How much space does the baby hammock need?

The baby hammock stand is approximately 205cm tall and takes up an area 130cm x 130cm. The hammock requires adequate vertical clearance.

Can it be used in small rooms or apartments?

The hammock requires sufficient ceiling height or frame clearance. Measuring your space carefully before purchasing is essential.

Is it portable?

The hammock can easily be moved within the home. Due to its unique design, it also allows it to be disassembled and reassembled to be taken places.

Materials & Build

What materials are used?

The hammock is made from breathable, GOTS certified cotten and sturdy components designed to support infants within the approved weight range.

Is the fabric washable?

Yes. The fabric hammock can be removed and washed according to the care instructions provided.

Are the materials baby-safe?

All materials are selected with infant use in mind and meet relevant safety expectations for supervised baby products.

Orders, Shipping & Returns

Do you ship within Australia?

Yes. We ship Australia-wide. Shipping times and costs are shown at checkout.

What is your return policy?

14-day returns are accepted in line with our published returns policy. Due to the nature of baby products, items must meet hygiene and condition requirements.

What if the hammock doesn’t fit my space?

We strongly recommend measuring your space carefully before purchasing. If the product is unused and meets return conditions, please contact support.

What if my baby doesn’t like it?

Every baby is different. While many families find the hammock helpful, we cannot guarantee individual results.

Important Clarifications

Is this a medical device?

No. The baby hammock is not a medical device and is not intended to treat any medical or sleep conditions.

Does this reduce the risk of SIDS?

No. The hammock does not reduce SIDS risk and should not be used as an alternative to safe sleep guidelines.

Should I consult a healthcare professional?

If you have concerns about your baby’s sleep or health, consult a qualified healthcare professional.